Omnichannel support
with automated
workflows.

Emails become tickets. Automated. Measurable. SLA-compliant.

“Less copy & paste, automatic routing, and SLAs reliably under control. That saves us time every day—and customers are happier.”

Powerful features for support teams that take SLAs seriously.

No more lengthy onboarding:
Get started right away. Work faster, click less, search for nothing.

Centralized communication without storage stress:
All channels are always available.

Share large files directly in the ticket:
one context, clearly documented, without switching tools.

Effortless reporting:
SLA, AHT, FCR – spot trends and make quality improvements visible.

Top-tier data protection:
AI hosted in Germany — for maximum GDPR control.

AI insights for measurably better support

Detect SLA risk & automatically escalate

Spot SLA risks early, automatically escalate, and set priorities — so replies stay on time.

More first-contact resolutions

Auto-replies and clear workflows reduce back-and-forth — and increase first-contact resolution.

Reduce handling time per ticket

Automations handle routine work (routing, replies, prioritization) — your team stays focused. More time for complex cases.

Voice of Customer — cross-channel

Consolidate feedback from all channels, spot patterns, and make data-driven decisions.

Reduce wait times — with auto-routing

Auto-routing + prioritization reduce wait times — across email, WhatsApp, Instagram & LinkedIn.

Omnichannel support
with automated
workflows.

Emails become tickets. Automated. Measurable. SLA-compliant.

Powerful features for support teams that take SLAs seriously.

No more lengthy onboarding:
Get started right away. Work faster, click less, search for nothing.

Centralized communication without storage stress:
All channels are always available.

Share large files directly in the ticket:
one context, clearly documented, without switching tools.

Effortless reporting:
SLA, AHT, FCR – spot trends and make quality improvements visible.

Top-tier data protection:
AI hosted in Germany — for maximum GDPR control.

AI insights for measurably better support

Detect SLA risk & automatically escalate

More first-contact resolutions

Reduce handling time per ticket

Voice of Customer — cross-channel

Reduce wait times — with auto-routing

Simple Pricing
Easy to Remember

See for yourself and test the full version — 30 days, 100% free.

Omnichannel supportwith automatedworkflows.

Emails become tickets. Automated. Measurable. SLA-compliant.

Powerful features for support teams that take SLAs seriously.

No more lengthy onboarding: Get started right away. Work faster, click less, search for nothing.

Centralized communication without storage stress: All channels are always available.

Share large files directly in the ticket: one context, clearly documented, without switching tools.

Effortless reporting: SLA, AHT, FCR – spot trends and make quality improvements visible.

Top-tier data protection: AI hosted in Germany — for maximum GDPR control.

AI insights for measurably better support

Detect SLA risk & automatically escalate

More first-contact resolutions

Reduce handling time per ticket

Voice of Customer — cross-channel

Reduce wait times — with auto-routing

Simple PricingEasy to Remember

See for yourself and test the full version — 30 days, 100% free.

Omnichannel support
with automated
workflows.

No more lengthy onboarding:
Get started right away. Work faster, click less, search for nothing.

Centralized communication without storage stress:
All channels are always available.

Share large files directly in the ticket:
one context, clearly documented, without switching tools.

Effortless reporting:
SLA, AHT, FCR – spot trends and make quality improvements visible.

Top-tier data protection:
AI hosted in Germany — for maximum GDPR control.

Simple Pricing
Easy to Remember